I thought it might be appreciated if I reported back on the installation and findings regarding the windows and slider installation done a couple of weeks ago.
The experience was flawless. John and his son arrived promptly both days, especially in consideration of the fact that I had to be out of the house by noon on the second day. They were friendly and courteous, worked quickly and efficiently, cleaned up after themselves, and clearly explained the operation and features of the windows and slider.
We’re happy with the appearance and function of the products, but are especially cognizant of the benefits. Outside noises are dulled considerably. The Attleboro train station is about 3 or 4 hundred yards from the slider. We always could hear the trains arriving, the Acela as it speeds through the area at around 100 mph, and the idling of trains overnight. Now we are hardly, if at all aware of any of that. The kitchen and master bedroom face
, a couple of hundred feet away. We have lots of truck and emergency vehicle activity daily, and hardly hear the sirens anymore. In fact, the plow came a couple of nights ago to do our lot at about 3am. I happen to be up and looking out, so I saw them. Susan didn’t even hear them, and they have always awakened her previously.
Susan has started noticing that the bedroom is too warm at the present thermostat setting, so we drop it a degree or two. I notice that when I open the vertical blinds at the slider, I no longer get that little puff of cold air that had previously built up between the blinds and the slider. My recliner is a couple of feet away from the slider and “my spot” is a bit warmer. I never felt a draft before, but the old slider didn’t insulate as well so the area a couple of feet from the slider was a tad cooler than a few feet farther away where the sofa is. Now it isn’t like that.
Dealing with Jess and the others I dealt with in the office was excellent. They were attentive and responsive to my inquiries. If I left a message they got back to me in a timely fashion.
So my dealings with Bruin earn 2 thumbs up, 5 stars, or 10 out of 10. But, it was like that when you installed windows on my Bank Street 3 family back in the mid 80’s.
Susan and I send our very best wishes for a Merry Christmas and a Happy, Healthy and Prosperous 2018 to you, your family and your staff.
Hi Brian, Just wanted to let you know I received a call today from Mr. Kevin Harrington in E. Falmouth. He couldn’t be happier with Bruin Corp. He was extremely impressed with the work Tom and the crew did at his home. He also spoke very highly of their ability to communicate with him and the way they cleaned up the job site. These types of efforts are what may the Mass Save Program such a success. Please share this with the rest of your team and thank them for going above and beyond.
Thanks and keep up the good work !
What can you say about a business that is good, nothing but good, Great would be better word.
We’re very pleased with our new sunroom. I’m sure we’ll enjoy it for years to come. Thank you all at Bruin.
From the beginning to the end, you can tell that you are dealing with professionals. Victor ran an excellent operation. A few issues needed to be addressed on a follow up visit, and every detail was finished quickly and expertly. Thanks to all for a job well done.
Thanks so much. I’ve been enjoying my deck and beautiful sunroom immensely.
Looks beautiful, better than we expected. Feel free to use us as a reference.
Yes, of course I would most definitely highly recommend Bruin to anyone about our beautiful new sunroom. We could not be more pleased. The men were all polite and extremely hard working.
Please feel free to use me as a reference. Excellent quality of craftsmanship.
We just love our new sunroom. Its become my favorite room of the house. Steve and his crew were awesome. Thank you for all you efforts.